Thank you for shopping with Leshque! We aim to provide a smooth and efficient shipping experience. Please review our Shipping & Delivery Policy to understand how we handle shipping and delivery of your orders.
1. Shipping Information
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Shipping Locations: We currently ship to addresses within India. If you are located outside of India and wish to place an order, please contact us at help@leshque.com for information on international shipping options.
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Shipping Methods: We offer various shipping methods to suit your needs. The available options will be presented at checkout. Shipping methods may include standard, expedited, and next-day delivery, depending on your location and the products ordered.
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Shipping Costs: Shipping costs are calculated based on the shipping method selected, the size and weight of the package, and the delivery location. Shipping costs will be displayed at checkout before you complete your purchase.
2. Processing Time
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Order Processing: Orders are typically processed within [1-2 business days] of receipt, excluding weekends and public holidays. You will receive a confirmation email once your order has been processed and is ready for shipment.
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Customs and Import Duties: For orders shipped within India, no additional customs or import duties are applicable. For international shipments, the recipient is responsible for any customs duties, taxes, or import fees.
3. Delivery Times
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Estimated Delivery Time: Delivery times vary based on the shipping method chosen and the destination. Estimated delivery times are as follows:
- Standard Shipping: [3-7 business days]
- Expedited Shipping: [1-3 business days]
- Next-Day Delivery: [1 business day]
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Delivery Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, carrier delays, or other issues may affect delivery. We are not responsible for any delays that are beyond our control.
4. Tracking Your Order
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
5. Delivery Issues
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Missing or Damaged Items: If you receive a package that is damaged or if you are missing items from your order, please contact us immediately at help@leshque.com or call 9599657679. We will work with you to resolve the issue promptly.
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Incorrect Address: It is your responsibility to provide accurate and complete shipping information. If you realize that the shipping address you provided is incorrect, please contact us as soon as possible. We are not responsible for orders shipped to incorrect addresses provided by the customer.
6. Order Returns
- Return Policy: If you need to return an item, please refer to our Return Policy for information on how to proceed. The policy outlines the conditions for returns and any applicable return shipping costs.
7. Contact Us
If you have any questions or concerns regarding shipping and delivery, please contact us at:
- Email: help@leshque.com
- Phone: 9599657679
- Address: B 1/3, LAXMI VIHAR PREM NAGAR, Kirari Suleman Nagar, New Delhi, North West Delhi, DL, 110086
We appreciate your business and strive to ensure a satisfactory shopping experience. Thank you for choosing Leshque!
